Privacy Policy
This Privacy Policy explains how PVH Live collects, uses, stores, and protects information when you use the PVH Live Android application.
1. Information we collect
Depending on the features you use, PVH Live may collect:
| Information | When it is collected | Why it is used |
|---|---|---|
| Name | When you submit a testimonial or another form that requests it. | To identify the submission and, where approved, display the submitted name with the testimonial. |
| Country or location information entered by you | When you submit a testimonial or healing activity. | To provide geographic context and support the global healing map and community features. |
| Testimonial or other content you submit | When you complete a testimonial or healing submission form. | To review, moderate, store, and potentially display the content within PVH Live. |
| Testimonial moderation reports | When you privately report a published testimonial. | To review possible guideline violations and prevent abuse. PVH Live does not ask for the reporter's name or email address. |
| Technical and usage information | When analytics or essential server logs are generated. | To maintain security, diagnose errors, and understand general app usage. |
2. How we use information
- Provide the PVH Live map, testimonial, announcement, and community features.
- Review and moderate submitted content before publication.
- Review private testimonial reports, enforce community guidelines, and prevent abuse.
- Display approved testimonials, names, countries, or healing activities.
- Prevent spam, misuse, fraud, or technical abuse.
- Maintain, troubleshoot, secure, and improve the application.
- Respond to privacy or support enquiries.
3. Public display of submitted content
Testimonials and healing activities may be reviewed before they appear publicly. If your submission is approved, the content, name, and country you provided may be displayed in PVH Live. Please do not submit confidential, highly sensitive, or private information that you do not want displayed.
Users may privately report a published testimonial for moderation. Reports are visible only to authorised administrators, are not displayed publicly, and do not automatically remove a testimonial. PVH Live does not request a reporter's name or email address. Limited security information may be processed to prevent duplicate reports and abuse.
4. Service providers
PVH Live uses service providers to operate its technical infrastructure. Submitted information may be processed or stored using services such as Supabase, which provides database and application-backend services. Hosting, analytics, and external-link services may also process limited technical information needed to provide their services.
We do not sell your personal information. We do not use submitted names or testimonials for targeted advertising.
5. External links
PVH Live may contain links to external websites or services. When you open an external link, that third party's privacy policy and terms apply. PVH Live is not responsible for the privacy practices of external websites.
6. Data security
Data transmitted between the app and its online services is sent using encrypted HTTPS connections. Reasonable technical and organisational safeguards are used to protect stored information. However, no online service can guarantee absolute security.
7. Data retention
Submissions are retained for as long as reasonably necessary to operate PVH Live, maintain the testimonial or healing-map record, comply with applicable obligations, resolve disputes, and prevent misuse. Content may be archived rather than immediately deleted when it is removed from public display.
8. Data deletion and correction requests
You may request deletion or correction of information you submitted. To help us locate the correct record, include your name, country, approximate submission date, and a brief description of the submission.
Use this secure form for privacy questions, correction or deletion requests, and privacy-related reports. Your message is delivered privately to the PVH team.
9. Children's privacy
PVH Live is intended for a general audience and is not specifically directed to children. Users should not submit personal information about a child without appropriate permission from a parent or legal guardian.
10. User accounts
The public PVH Live app does not allow users to create or log in to personal accounts. Administrative systems used by authorised PVH administrators are separate from the public app.
11. Changes to this policy
This policy may be updated when app features, service providers, or legal requirements change. The effective date at the top of this page will be updated when material changes are made.
12. Contact
Questions about this Privacy Policy may be submitted through the secure privacy contact form above.